Privacy Policy

We may collect your name, company name, country or region, email address, phone or WhatsApp number, interested product, target depth, terrain, application scenario, budget range, and message content when you contact us or submit an inquiry.

We use inquiry information to recommend suitable groundwater detector models, provide quotations, answer product questions, arrange export and logistics communication, support after-sales service, and improve our advertising and customer response process.

If you submit a Google Ads lead form, your submitted contact and project details may be shared with us by Google so that our sales team can respond. We also use Google Ads tags and conversion tracking to understand whether ads lead to website visits, WhatsApp clicks, or inquiry submissions.

Our website may use cookies, advertising tags, and analytics tools to measure website performance, ad effectiveness, and visitor interactions. These tools help us improve the website and advertising relevance for groundwater detector buyers.

We do not sell your personal information. We may share necessary inquiry details with internal sales, technical, logistics, or service team members only when needed to respond to your request. We keep inquiry records for business follow-up, customer service, and legal or accounting needs.

You may contact us to request access, correction, or deletion of your inquiry information. You can also choose not to provide optional details, but this may limit our ability to recommend an accurate detector model or quotation.

For privacy questions or data requests, contact Cyqwater by email at cyqfactory@cyqwater.com or by WhatsApp at +86 15251758384.